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Sunday, March 18, 2012

Job Interviews

Dumb Things People Have Said During Job Interviews


We've all experienced it. That sinking feeling that occurs when the job interview that was going so well suddenly goes off track. Maybe it's the expression on the hiring manager's face, or the awkward pause that ensues, but there is little doubt when it happens.

Common interview mistakes, of course, include bad mouthing your former employer, failing to adequately research the company or the position and just plain talking too much. Careerbuilder.com, a job posting site, publishes an annual list of interview blunders, including asking the hiring manager for a ride home or flushing the toilet during a phone interview.

Thanks to the rise of social media sites such as Facebook and Twitter, dumb interview moves are taking on a new character. The urge to share everything about one's life with friends and strangers via cyberspace is invading the very private atmosphere of the recruiter's office. Moreover, the need to stand out in the information cacophony of the Web has increased the pressure to seem unique and special.

"We've been socialized to assume that we have to stand out in some way, and we're encouraged to be bold," says Roy Cohen, author of "The Wall Street Professional's Survival Guide" and a New York City-based career coach. "But that is not necessarily what people are looking for in candidates to bring on board. They want people who fit in."

Oversharing has now become an occupational hazard of the job hunt. Here are 5 examples of when too much information was, well, really too much information:

"I'm in anger management because I hit a former co-worker."

"I've had candidates share with me their anger management problems, views on gender, age, and other things that can be damaging in an interview," says Shilonda Downing, owner of Virtual Work Team, which helps business owners find remote workers. "One candidate recently mentioned that he was going through anger management for hitting a co-worker in corporate America, and that is why he would like to work from home going forward."

Major character flaws, particularly when they are of the physical-harm variety, shouldn't be brought up in an interview. Bringing up disagreements with colleagues or managers as a reason for leaving a former employer doesn't bode well that you'll be reliable and reasonable in a new position--even if it is a remote one. "Mentioning this is typically deemed as someone who is unable to handle situations professionally and without violence," Downing says. Unless you're required to disclose that you're undergoing some kind of psychological treatment, find an honest way to work around it.

"Oh, that's because I just took a Xanax."

"I interviewed someone who swore she'd be great at the job, but she was talking incredibly slowly," says Chenofsky Singer, the career management coach. "A single word would take forever. I wanted to pull them out of her mouth." Concerned that the applicant might be suffering from a legitimate medical issue like low blood sugar, Chenofsky Singer asked if this was the candidate's typical rate of speaking. "'Oh, yes,' she replied, 'I take a Xanax before a meeting or a presentation because I get so nervous. I don't think I'm doing poorly, do you?'"

Having some nerves before an interview is normal, but before medicating, be sure of the effects on your personality and disposition. "More than trying to pick on her individual interviewing style at the time, I was concerned that there was something I should know," Chenofsky Singer says, which served as a distraction from a discussion of her qualifications.

"Just a little itch."

"I was recruiting for a sales director position for my employer," says Dany Bourjolly Smith, who's a recruiter with a professional services firm selling to C-level executives. "I was thrilled to have this candidate in for a live interview based on his resume. During the interview, he was saying all of the right things. Suddenly, he takes his right hand and sticks it inside his sock and shoe and begins scratching under his heel furiously."

Bourjolly Smith described the itching as "aggressive," and the candidate continued it while he was talking and answering questions unfazed. "At the end of the interview, I did my best to be subtle and not shake his hand. This amounted to an awkward bump of elbows. He definitely noticed that I didn't shake his hand."

For a client-facing position like the one this candidate was interviewing for, but really, for any position at all, behaving in a strange and unprofessional manner--particularly when it's hygiene-related--is a big red flag. "Naturally, I declined him for the position," Bourjolly Smith says. "If he would behave like that in front of a recruiter, I can only imagine what he would do in front of our clients during a sales meeting."

"I locked a mentally ill patient in a room to teach him a lesson."


"A few years ago, I was hired by a nonprofit that provided services for the homeless, the majority of whom were developmentally disabled, to find them a facilities director," says Bruce Hurwitz, author of "A Hooker's Guide to Getting a Job: Parables from the Real World of Career Counseling and Executive Recruiting." Hurwitz prescreened one well-qualified candidate who didn't raise any red flags, and sent the applicant forward to his clients for a full interview. When asked for examples of how he had interacted with people with psychiatric issues, "he told my client that there was a person living at his facility who refused to stay out of the library.

"One day, the candidate waited for the man to enter the library and locked him in. The man called him numerous times begging to be let out of the room. He refused until the man was about to soil himself. When he promised never to enter the library again, my candidate released him."

When asked for real-life examples of your skills and expertise, it is best to refrain from bringing up wild, controversial examples, like ones of abusing people to keep them in line, particularly when they're developmentally challenged. "The sad part? My candidate actually thought he was telling the client positive things about his judgment, and had no idea why they didn't want him," Hurwitz says.
 
"Oh, he was killed in a drug deal."

"I had a woman do an excellent interview," says Holly Wolf, who's currently the chief marketing officer with Conestoga Bank in Pennsylvania, but was formerly responsible for hiring staff for an emergency clinic. At the end of the interview, when she asked why the woman wanted to be a nurse, she explained that she had gone back to school after her husband passed away, and she wanted to serve as a good role model for her young girls.

"She was about 33 so that was an incredible accomplishment," Wolf says, "so I said, 'I'm sure your husband is proud of you and what an excellent role model you are for your daughters.' She looked at me and said, 'He really wasn't a good role model for our children. He was killed in a drug deal that went bad.'"

Bringing up losses of friends or family members in an interview can be a touchy subject. Bringing up the illicit and illegal dealings of your late friend or family member is an example of taking it too far. It can be acceptable if you're careful to bring it up in a casual way, and without so much detail that it makes someone uncomfortable. Despite it being an excellent interview, the candidate tainted it by sharing more than was necessary.




Monday, March 12, 2012

Non Profit Fraud

NEW YORK - A nonprofit organization hired by New York City to help residents find employment locally faked 1,400 job placements and possibly many more, investigators said Friday.
Officials at the local Workforce1 centers run by Seedco — a nonprofit that operates in 14 states and Washington, D.C. — ordered subordinates to collect information on past and present employment from potential and current clients, then used the data to falsely report that they had placed the individuals in jobs, the city Department of Investigation found.
At times, the organization claimed credit for placing people in jobs they'd lost before seeking help, investigators said. The investigation covered a period from 2010 to 2011, but a city policy permitting the shredding of many documents means that an untold number of additional false claims may never be uncovered.
The inquiry followed an August 2011 New York Times column that detailed the allegations of a whistleblower who was a former deputy director at one of the centers. Bill Harper's complaints to his managers had earlier led to an internal audit in April 2011 that didn't uncover much of the wrongdoing. Investigators said that audit had examined only inconsistencies with start dates.
City officials said they didn't learn of the depth of the allegations until they surfaced in the newspaper, when they quickly referred the matter to city investigators.
"Seedco was engaged in fraudulent practices, which is completely unacceptable and won't be tolerated," Rob Walsh, commissioner of the city Department of Small Business Services, said in a statement. "SBS has taken immediate action to end contracts with Seedco and to strengthen our job placement validation process."
The agency's contracts with the nonprofit — worth $22.2 million — are to be reassigned over the next two months.
Barbara Dwyer Gunn, president and CEO of Seedco, said in a statement that the organization "deeply regrets" what happened at the local centers.
"Seedco takes full responsibility for its contractual obligations to the city and in no way tolerates deception by any of its employees," she said. "Seedco separately conducted a broad review of its operations, removed staff from the Workforce1 program, and implemented significant policy and programmatic changes to ensure that our data is accurate. These measures were designed to ensure that this does not happen again."
According to the report, the Department of Small Business Services found 12 false placements by the organization made as recently as February 2012, despite the ongoing investigation. Following that incident, one of Seedco's employees was fired.
A number of other Seedco employees mentioned in the investigators' report have been fired or have left the company.
The other states where Seedco operates are Alabama, Connecticut, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Mississippi, New Jersey, Oklahoma, Tennessee and Texas.


Saturday, March 10, 2012

Cardamom

cardamom


Cardamom nutrition facts

Cardamom is a seed pod, known since antiquity for its culinary and medicinal properties. The spice is native to evergreen rain forest of southern India and now grown in only few tropical countries. Botanicallay, it belongs to the family of "zingiberaceae" and consists of two genera; elettaria and amomum.
Genarally, the plant grows up to 4 meters in length and starts bearing fruits known as seed pods after about two years of implantation. Each pod measuring about 1-2 cm in length.

cardamom pod cardamom seeds
Green cardamom pod Close up view of seeds


Both varieties of cardamom feature three sided pods with a thin papery outer cover and small black seeds that are arranged in vertical rows. Elettaria pods are small and light green in color, while Amomum pods are larger and dark brown. The pods are being used as flavoring base in both food and drink, in cooking recipes and as well as in medicine.
black cardamom
Black cardamom pods.
Note for bigger sized dark brown pods.

Black cardamom (Amomum subulatum) also known as Nepal cardamom is relatively big sized pod of same zingiberaceae family. The pod has dark brown rough outer coat, measure about 2-4 cm in length and 1-2 cm in diameter. The pods have camphor like intense flavor commonly used in spicy stews in sub Himalayan plains of India, Pakistan, Nepal as well as in China.

Health benefits of cardamom

  • This exotic spice contains many plant derived chemical compounds that are known to have anti-oxidant, disease preventing and health promoting properties.
  • The spicy pods contain many essential volatile oils that include pinene, sabinene, myrcene, phellandrene, limonene, 1, 8-cineole, terpinene, p-cymene, terpinolene, linalool, linalyl acetate, terpinen-4-oil, a-terpineol, a-terpineol acetate, citronellol, nerol, geraniol, methyl eugenol, and trans-nerolidol.
  • The therapeutic properties of cardamom-oil have found application in many traditional medicines as antiseptic, antispasmodic, carminative, digestive, diuretic, expectorant, stimulant, stomachic and tonic.
  • Cardamom is a good source of minerals like potassium, calcium, and magnesium. Potassium in an important component of cell and body fluids that helps control heart rate and blood pressure. Copper is required in the production of red blood cells.
  • It is also an excellent source of manganese and iron. Manganese is a co-factor for the enzyme superoxide dismutase, which is a very powerful free radical scavenger. Iron is required for red blood cell formation.
  • The pods are rich in many vital vitamins including riboflavin, niacin, vitamin-C that are essential for optimum health.

See the table below for in depth analysis of nutrients:

Cardamom, Nutritional value per 100 g.
(Source: USDA National Nutrient data base)
Principle Nutrient Value Percentage of RDA
Energy 311 Kcal 15.5%
Carbohydrates 68.47 g 52.5%
Protein 10.76 g 19%
Total Fat 6.7 g 23%
Cholesterol 0 mg 0%
Dietary Fiber 28 g 70%
Vitamins

Niacin 1.102 mg 7%
Pyridoxine 0.230 mg 18%
Riboflavin 0.182 mg 14%
Thiamin 0.198 mg 16.5%
Vitamin A 0 IU 0%
Vitamin C 21 mg 35%
Electrolytes

Sodium 18 mg 1%
Potassium 1119 mg 24%
Minerals

Calcium 383 mg 38%
Copper 0.383 mg 42.5%
Iron 13.97 mg 175%
Magnesium 229 mg 57%
Manganese 28 mg 1217%
Phosphorus 178 mg 25%
Zinc 7.47 mg 68%

Selection and storage

Fresh cardamom pods as well as its powder are available in the markets year around. Both varieties of pods are available in the markets. "Elettaria" pods are small and light green in color, while 'Amomum" pods are larger and dark brown. Fresh pods feature heavy and give sweet aroma when scratched with finger tip. Avoid pods that appear light and that are stain or spots which may feature mold.
Store the pods in airtight containers in cool, dark place. They remain fresh for longer period when placed in the refrigerator. Powdered form should be kept in airtight containers and used as early as possible since it may lose its flavor rather quickly.

Medicinal use

The therapeutic properties of cardamom oil have found application in many traditional medicines as antiseptic and local anesthetic, antioxidant and; health promoting and disease preventing roles.

Culinary uses

Cardamom pods are usually split and seeds are crushed using hand mill just before their use.
  • This delicate spice is being used as flavoring base in both food and drink, as well as in cooking spices.
  • The pods have been in use in the preparation of sweet dishes in many Asian countries.
  • It is used as a flavoring base in the preparation of tea, coffee, and liquors.


Monday, March 5, 2012

Do not get upset .. . . . . . . . . . . . . . .!

Do not get upset with people or situations. 
Both are powerless without your reaction..

 
Reflection cannot be seen in boiling water.
The same way, Truth cannot be seen in a state of anger."
Analyze before you finalize


Every tomorrow has two handles. 
We can take hold of it with the handle of anxiety or the handle of faith...


"If somebody does not like you do not get upset because 
you were not put on earth to entertain everybody"


The person who risks nothing, has nothing and 
achieves nothing and is nothing.


Thursday, March 1, 2012

The Rediscovery of India

10 Years of Phenomenal Growth & 10 Years of Scavenging
Are death anniversaries celebrated? “Celebrated” is an unfortunate choice of word to use in the same breath as “death.” And no, that word choice is not mine. It is the media’s. Somebody’s death anniversary is not celebrated unless that person is someone like Stalin. Speaking of which, Jawaharlal Nehru was the only head of a democratic state in the world who mourned the death of “Marshall” Stalin. Death anniversaries of the truly great and noble people rightfully deserve the label Memorial Day. Does anybody “celebrate” Jallianwallah Bagh? If the answer is yes, then he/she is celebrating General Dyer’s unmitigated cruelty.

Yet, for that filthy conglomerate of human scavengers who make up the Gujarat Riots Cottage Industry, the 700-odd dead Muslims presented them a lifetime opportunity to feed off their deaths. What else explains such shameless, and almost sadistically gloating headlines as this sample Google search shows?

Let’s call it by its name: not one black heart in that sullied secular-liberal galaxy genuinely bleeds for those who were murdered: in Sabarmati Express or in the riots that followed as a consequence. They simply want to continue their cushy lives built over the foundation of these dead bodies by keeping the issue alive and by relentlessly attacking Narendra Modi. Actually, if there’s anybody who really cares about getting justice to the victims, it is the man who is unfairly accused of unleashing the riots: Narendra Modi. You call that a stretch? Answer these questions honestly:
  • Which political party was in power for the longest time (both in state and centre) in the long history of communal riots in India?
  • Under which political party’s rule has the maximum number of riots occurred across various Indian states?
  • What was the average response time in each case to quell the riots?
  • How many of these riot-tainted politicians have even faced an inquiry of the kind Narendra Modi has been facing for the last 10 years? Jagadish Tytler and Sajjan Kumar don’t really count. Hell, the whole “getting justice for 1984 riots victims” is yet another cruel joke played by the Congress party.
There’s not a single instance in these 10 years where Modi has refused to comply with the law or tried to influence or scuttle inquiry proceedings in any manner. And inquiry after inquiry has yielded the exact opposite result of what these Riot Scavengers continue to allege.

Even a very cursory look at Modi’s timeline from 2002 to the present explains it all:
In other words, the discourse around Narendra Modi has done an almost 360-degree turn within a decade. Today the same people in the selfsame media that had casually painted him in the ugliest of hues is finding it increasingly difficult to use words like mass-murderer, fascist, and the rest. In the past, a media hitjob on Modi was as easy as breathing for these Scavengers of Human Misery. But now, a hitjob—like the one the motivated moron at Caravan did recently—has to be carefully couched by taking recourse to secondary sources, and hearsay, and quoting allegations against Modi by X person who heard a similar allegation by Y person who thought Modi was a bad man. Despite this, there’s not one solid, provable fact that Modi was behind the post-Godhra riots.

If the court judgments exonerating him is one strong reason for this drastic shift in affairs, there are also other important reasons. Several influential business houses, retired bureaucrats and other people with social standing and influence have shown a favourable tilt towards Narendra Modi in light of new facts emerging over the years about the post-Godhra riots. It was a little late in the coming but it has occurred. Another prominent reason is Narendra Modi’s tremendous success in making Gujarat an economic superpower state in India. A state that was first torn by the Bhuj earthquake in 2001 almost immediately followed by large-scale violence had to recuperate its finances quickly. That under Modi’s Chief Ministership, it not only recuperated but made astonishing gains in a short span speaks volumes about his leadership. Modi’s economic success is not on paper: it has been demonstrated, and demonstrated repeatedly. Apparently, Congress-ruled states run their economies on the strength of secularism on paper and in speeches and hoardings. It is a truism that an accomplished politician is one who improves (and increases) the wealth of his subjects by wise and farsighted policies. It’s not surprising that Kautilya said that wealth was the root of dharma (Dharmasya moolam arthah). The Congress party’s numerous “poverty-alleviation” schemes are simply evil designs to create more and more vote banks not to mention that they’re primarily blueprints for large scale corruption. In contrast, Modi created his “vote bank” by fattening the wallets of Gujaratis more and more through well-thought policies. As an exercise, compare the issues and promises on which UP elections and Gujarat elections are fought. You don’t need an advertisement or scholarly paper to show that creating the Golden Quadrilateral boosted the economy in myriad ways.

That 2002-2012 is truly Gujarat’s Decade of Peace and Prosperity is hardly an exaggeration. For a state that is supposed to be a Fascist Hindutva Laboratory intent on exterminating Muslims, there hasn’t been a single communal riot or organized violence since the post-Godhra riots. That Modi has managed to accomplish all this in the face of extreme, and relentless hostility is truly a marvel. In the excellent Atanu Dey’s words,

Modi is [a] study of how to meet adversity and overcome them with grace, intelligence and single-minded dedication to the goal of advancing the national interest. He epitomizes the strength that a warrior gains from the attacks by his opponents. The greater his achievements, the larger the threat he poses for those who want India and Indians to be backward and poor, and the more intense their vicious attacks on him.

If you look at the vast world of Modi-bashers, you’ll find that all roads finally lead to 10 Janpath. It is not so much Modi-hate as much as it is Modi-fear among his political and other opponents. The Congress party’s Dynastic leadership thrives because—as I explained in my political ecosystem piece—it wants slavish people under it both within the party and even among its political opponents. The BJP is no exception to this. It willingly plays the game by the rules set by the Congress party and routinely falls into traps set for it by the Congress party. Narendra Modi is perhaps the lone exception to this. He takes the Congress party’s threats headon but refuses to bite their bait. He doesn’t talk to the media in English, a fact that only annoys them all the more. He refuses to give them interviews not because he wants only good things to be written about him but because he knows the exact nature of the English media.

The most important reason why he has earned a groundswell of support from tens of thousands of people who want to see him as India’s next Prime Minister is because you cannot say “corruption” and “Narendra Modi” in the same breath. He has demonstrated that it’s possible to achieve prosperity without corruption and by using the same administrative machinery the rest of the country uses. Small wonder that tons of ordinary Indians have created fan pages and similar initiatives on various social media networks devoted to Narendra Modi. Small wonder that he attracts huge crowds wherever he goes. These aren’t people who come to attend because they’re promised biryani meals + 500 rupees. The underlying sentiment behind all this can be described in exactly one word: hope. If you want to call it blind belief in and hero-worship of the man, so be it because the alternative—UPA 3.0—is truly frightening.

This blind belief applies in equal measure to the legions of Modi-haters who seem to be glued to a fraudulent stuck record. No matter what proof, no matter what amount of proof, the Devotees of Secular Fundamentalism and Scavengers of Human Misery prefer to side by the likes of the Banerjee Report prepared at the behest of a known thug and conman like Lalu Prasad Yadav. It doesn’t matter to them if you point out the fact that the 2002 riot cases are the only ones where speedy and fair trials have been conducted and convictions have taken place. These blind Secular Fundamentalists number few and their noise-making quotient has reduced over the decade but they still remain in circulation. And will continue to remain until a final judgment is pronounced by the court on the riots. Which is exactly what they don’t want. The day the Gujarat riots case sees a closure is the day a permanent source of dead meat for these Human Misery-Scavengers will dry up. It is the day Communalism Combat, Tehelka and similar outfits of gutter journalism will scamper for newer miseries to exploit—and wind up in the process. Hell, you know Modi is doing something right when Genocide Suzie has stopped talking about him.

And there lies a lesson, and a truth reinforced: never trust the Indian English media. Because if you do, all you would still see is 10 years of relentless Human Misery Scavenging with a grudging and obfuscated mention of Narendra Modi’s achievements.

Postscript: The Gujarat Riots of 2002 marked a definitive turning point for this blog. It was truly the episode that made me realize a simple truth: that a coin has two sides. It made me look at this other side and examine every word that the English media used—words whose meanings were twisted beyond shape and their usage was taken for granted as the Truth. It was a really remarkable and shattering discovery, one that continues. The next few posts will be dedicated to the memory of the unfortunate people who died in the riots. And most of all to do shraaddha to the souls of all those unfortunate kar sevaks whose only fault was to believe in Lord Rama. And about whose justice nobody ever talks.

Tuesday, February 28, 2012

Weak Manager vs Strong Manager

Management Traps and How to Avoid Them

Much has been written about the secrets of good management and few will argue that the best managers are inspired, visionary, dedicated, industrious, energetic, energizing and display integrity, leadership, common sense and courage. So where is it that managers commonly fail or falter and lose their precious foothold on the corporation's top rungs? The following, from the career experts at bayt.com, are ten of the most basic management traps and tips to avoid them:
Weak managers set weak goals

As a manager your role is to get specific jobs completed by employees in the most optimal, efficient and innovative manner and in order to do that, you need to set clear objectives. Successful managers set SMART goals - goals that are specific, measurable, achievable, realistic and time-based. They are able to communicate these goals clearly, simply and concisely to their employees so that none are vague or uncertain about expectations. By all means reach for the stars in your objectives but to do so without supplying employees with the training, resources, flexibility and freedom they need to accomplish their goals and a schedule of regular supervision and feedback is to set them (and yourself) up for failure.


Weak managers micro-manage - effective leaders inspire

The days of command and control organizations are long over - today's managers recognize that in order to leverage their skills and maximize their team's output they need to adopt a flexible approach and 'lead' their teams to excellence rather than closely supervise, instruct and control them. The best leaders communicate to their employees a vision and ignite in them the fire, motivation and desire to work towards making this vision a reality. Good leaders unleash their employees to innovate and achieve optimal solutions by communicating top-level goals and objectives and a suggested blueprint for success then leaving the employees to determine how to get there most optimally while ensuring they have the aptitudes, training, resources and work environment necessary to achieve superior results. While a program of regular feedback and supervision is essential, managers should ensure that their management style is not repressive, meddling or overly overbearing. The golden rule is to communicate the 'what' and the 'why' of the work that needs to be done and leave the employees to determine the 'how' without burdening them with strict instruction manuals or prescribed rules and patterns that are largely redundant and inconducive to speed, creativity, progress and innovation.


Weak managers are afraid of hiring/cultivating strong leaders

Strong leaders/managers have the self-confidence to hire the best people, take them to new levels and cultivate in them all the qualities needed to make them in turn effective leaders of the future. Weak leaders replicate themselves in their hiring decisions and hire mediocre players, mistakenly believing that an employee with more skills, acumen or industry knowledge than themselves will ultimately undermine them or make them look bad. The best managers are characterized by an ability to stimulate their employees to superior performance and through coaching, training, feedback as well as by example, inspire in them all the qualities needed to make effective managers. A good manager helps employees achieve their full potential and constantly raises the bar so that employees never stop learning, innovating and growing. Coaching, training, career planning and programs for ongoing growth and development of key staff are high on the priority lists of the best managers.


Weak managers belittle their employees

Bosses who favour the archaic 'tough' management style where employees are singled out for public reprimand and negative feedback is plentiful while recognition and positive reinforcement are scarce will fail to win the loyalty, respect and commitment of their teams over the long run. Without an inspired, fired up, self-confident employee base these managers set themselves and their teams up for failure. Effective leaders by contrast, respect their employees and give them regular feedback with intelligent constructive criticism and loudly laud special accomplishments in both public and private, while communicating any negative feedback ONLY in private and focusing such criticism strictly on the job performance, not the person's character. Strong leaders recognize and reward a job well done. These leaders inspire their teams to perform at their best and are able to elicit from them a high degree of loyalty and a 'hunger' to raise the bar and continuously excel. In such organisations, employees are not afraid to challenge their boss's ideas or upset the status quo in the interest of innovation and excellence and are encouraged to take risks to elevate the business to a new level. The autocrats and bureaucrats on the other hand sap their employees' self-confidence, drive and energy with their overbearing management style and fail to induce in them any motivation to raise the bar or excel.



Weak managers have obsolete skills-strong leaders constantly reinvent themselves
In today's knowledge-driven economies and highly competitive environment, skills, training and education rapidly become obsolete and effective managers know that they must constantly re-educate themselves and update their skills to maintain an edge. While over-confident managers with an inertia to further education fall by the wayside, good managers regularly take an honest inventory of their skills and abilities and upgrade their technical knowledge and soft skills wherever appropriate. They encourage their teams to do likewise with sound career planning and performance appraisal programs and an emphasis on training and self-education.


Weak managers have poor communication skills

Good communication includes cultivating and maintaining open channels of communication with the team and others in the organisation, giving constructive, intelligent feedback, eliciting ideas through brainstorming sessions or otherwise, articulating the company vision and mission in no uncertain terms, setting clear objectives and listening attentively with an open-mind to employees grievances, suggestions and any other issues. Effective leaders have an open-door policy that welcomes input, suggestions and feedback from employees and recognize that good ideas and the next best idea/process/innovation can come from anywhere. Strong leaders listen; weak leaders talk. Strong leaders pay attention to their employees and encourage them to express professional opinions and ask for more responsibility; weak leaders think they are above such open-door policies. Employees who are not listened to and are not made to feel important or respected as professionals or individuals are unlikely to innovate or express any exciting new ideas that can move a company forward.


Weak managers blame

Everybody makes mistakes and strong leaders protect their good people from taking the fall when they err. Good bosses recognize that the occasional slip-ups are inevitable and can be learning opportunities and are ready to take personal responsibility when the team makes a misstep. A good boss realizes that his most promising employees want to succeed, will grow as a result of their mistakes and are unlikely to repeat the same mistakes. They do no set their people up as a negative example for the rest of the organization nor point fingers when the going gets tough. Good bosses are personably accountable for their actions as well as the actions of their subordinates and do not allow a culture of blame to permeate the organisation.


Weak managers take full credit for their team's accomplishments

While weak leaders usurp all the credit for a job well done by their teams, the strongest leaders will give the full credit to the team as a whole or the team member responsible for the project. Strong leaders motivate, energize and inspire by giving credit where credit is due and being generous with reward and recognition wherever appropriate. Strong leaders publicly thank their employees for a job well done and recognize that a motivated, successful, energized team will reflect directly on the boss.


Weak managers thrive on bureaucracy

Weak leaders are fond of, augment and live well with the layers and bureaucratic shackles that tie an organisation down; strong leaders remove them. Today's effective leaders recognize that in order to compete they must operate like a small company with a high level of speed, responsiveness and flexibility. They realize that to maintain their edge in today's marketplace their organization needs to be responsive to changing market conditions and remove the shackles, boundaries, layers, clutter and obsolete policies, procedures and routines that get in the way of the freedom and free flow of people, resources and ideas.


Weak managers are divorced from their teams

Effective managers genuinely care about their employees and take the time to get to know them and to understand their strengths, weaknesses, what makes them tick and their goals and ambitions. They also take the time to learn something about their personal life. While weak managers will maintain an outdated aloofness and a formal distance from their teams, exceptional managers are able to bring out the best in every employee and win their loyalty and respect by understanding their unique needs, motivations and abilities and showing the team that they are important and personally significant. Strong managers are team players and through their constant involvement with their teams communicate to them that they are there for them and supportive of them. Effective managers by building a supportive work environment, build a camaraderie and team spirit that enthuses and excites the team to new levels of performance.