Officials
at the local Workforce1 centers run by Seedco — a nonprofit that
operates in 14 states and Washington, D.C. — ordered subordinates to
collect information on past and present employment from potential and
current clients, then used the data to falsely report that they had
placed the individuals in jobs, the city Department of Investigation
found.
At times,
the organization claimed credit for placing people in jobs they'd lost
before seeking help, investigators said. The investigation covered a
period from 2010 to 2011, but a city policy permitting the shredding of
many documents means that an untold number of additional false claims
may never be uncovered.
The
inquiry followed an August 2011 New York Times column that detailed the
allegations of a whistleblower who was a former deputy director at one
of the centers. Bill Harper's complaints to his managers had earlier led
to an internal audit in April 2011 that didn't uncover much of the
wrongdoing. Investigators said that audit had examined only
inconsistencies with start dates.
City
officials said they didn't learn of the depth of the allegations until
they surfaced in the newspaper, when they quickly referred the matter to
city investigators.
"Seedco
was engaged in fraudulent practices, which is completely unacceptable
and won't be tolerated," Rob Walsh, commissioner of the city Department
of Small Business Services, said in a statement. "SBS has taken
immediate action to end contracts with Seedco and to strengthen our job
placement validation process."
The agency's contracts with the nonprofit — worth $22.2 million — are to be reassigned over the next two months.
Barbara
Dwyer Gunn, president and CEO of Seedco, said in a statement that the
organization "deeply regrets" what happened at the local centers.
"Seedco
takes full responsibility for its contractual obligations to the city
and in no way tolerates deception by any of its employees," she said.
"Seedco separately conducted a broad review of its operations, removed
staff from the Workforce1 program, and implemented significant policy
and programmatic changes to ensure that our data is accurate. These
measures were designed to ensure that this does not happen again."
According
to the report, the Department of Small Business Services found 12 false
placements by the organization made as recently as February 2012,
despite the ongoing investigation. Following that incident, one of
Seedco's employees was fired.
A number of other Seedco employees mentioned in the investigators' report have been fired or have left the company.
The
other states where Seedco operates are Alabama, Connecticut, Florida,
Georgia, Illinois, Louisiana, Maryland, Massachusetts, Mississippi, New
Jersey, Oklahoma, Tennessee and Texas.
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